Returns & Exchanges

At Rustic Bakery, we take pride in the quality of our artisanal treats and want you to be completely satisfied with your purchase. If your order arrives damaged or does not meet your expectations, we offer a 30-day return policy for most non-perishable items and store credit for food products.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all labels and seals are intact for non-perishable merchandise.

• 3.
  Ship Back to Us

  Affix the prepaid shipping label provided by our team to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once we receive and inspect your item, we will process your refund or store credit within 5-7 business days to your original payment method.